What we know about you, and why.
A piercing is a medical-adjacent thing done to your body, so we have to ask you some personal questions. This is all of them, where the answers go, and how to get them back.
What we ask for
Your name, and a mobile or an email so we can reach you. What you are booking, when, and with whom.
If you book through the chat on this site, what you type is part of your booking. Tom reads them.
Your name, your date of birth, and the health questions on the form: bleeding disorders, diabetes, immune and heart conditions, allergies, pregnancy. Your signature. For a child, a parent or guardian’s details too.
The pre-visit form, if you fill it in, and anything you tell us about a piercing that is not healing as it should.
The buyer’s name and email, and the recipient’s, so it can be sent.
Which pages you looked at, roughly where in the world you are, and what brought you here. Not your name, unless you give it to us.
We ask for a health history because some conditions change how a piercing is done, or whether it should be done at all. If you would rather tell Tom or Kat in person than write it down, say so.
Who else sees it
Platinum Point is Tom and Kat. Nobody else here reads your records. The companies below hold or handle your information because the site runs on their services, and most of them are overseas, which means your information goes there too.
The database the booking system runs on, and the measurement on this site.
Hosts the site and runs the small programs behind the booking form.
Answers the chat. Your conversation is sent to their model to write a reply. It is not used to train it.
Sends your confirmation and reminder emails.
Takes the payment when someone buys a gift card. We never see the card number.
So we know which pages people use and which advertising works.
We do not sell your information, and we do not give it to anyone else to advertise to you.
Children
We pierce ears from age five, with a parent or guardian in the room. The consent form is signed by the adult, and a child’s record belongs to them: a parent can see it and correct it while the child is young, and the child can when they are older.
Seeing it, changing it, or having it deleted
You can ask us what we hold about you, and we will tell you. You can ask us to correct anything that is wrong. You can ask us to delete it, and we will unless we are required to keep it. Write to info@platinumpoint.nz or call 09 949 0940, and ask for Tom.
If you are not happy with how we have handled it, you can complain to the Office of the Privacy Commissioner at privacy.org.nz.
Measurement, and turning it off
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Who we are
Platinum Point, 389 Parnell Road, Parnell, Auckland 1052. info@platinumpoint.nz, 09 949 0940.
The cancellation policy