Everything for the weeks ahead — and a standing invitation to reach us the moment anything feels off. Consider us on call for as long as you're healing.
Save our number — 09 949 0940 — and message any time while you're healing. There's no such thing as a question too small.
If anything on the right is happening — or you're simply unsure — call us before a doctor or pharmacy. We see healing every day and can usually tell in a moment whether it's a normal response, an irritation, or something that needs more. You'll never be a nuisance for asking.
Rinse the piercing once a day under warm running water, then dry it well with a clean, dry paper towel. A damp cotton bud clears any softened crust. That's the whole thing — nothing else on the piercing: no soap, saline, alcohol, peroxide, or tea tree oil. Leave the jewellery still, and try not to touch it otherwise.
Your first piece was fitted a little long, to leave room for the natural swelling of the early weeks. Once that's settled, we bring your ear to its finished state — a shorter post that sits perfectly, and a chance for us to check everything's healing beautifully. It's the loveliest part: the piercing becomes properly yours. We'll be in touch when it's time — there's nothing for you to remember.
However small, the first step is simply to reach out. We offer check-in appointments through healing and can look at irritation, discharge or jewellery fit in person — most things are simple to settle when we catch them early.
Take care,
Tom